Frequently Asked Questions
Everything you need to know about your Études Studio experience.
What is the standard shipping timeframe for international orders?
International orders typically arrive within 5 to 7 business days via DHL Express. Shipping times may vary slightly based on customs processing in your specific country.
How can I return an item that doesn't fit?
We offer a 14-day return policy from the date of delivery. Items must be in their original condition with all tags attached. Please use our online portal to generate a return shipping label.
Where are Études Studio products manufactured?
Our collections are primarily designed in our Paris studio and manufactured in high-quality facilities across Portugal and Italy to ensure premium craftsmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. Many of our pieces feature an oversized aesthetic; we recommend sizing down if you prefer a more tailored fit.
Are duties and taxes included in the checkout price?
For orders within the European Union, taxes are included. For international orders outside the EU, duties and taxes are calculated at checkout to ensure a DDP (Delivered Duty Paid) experience with no hidden fees.